Table of contents
Videoslots Welcome Bonus 100% up to € 200 sign-up bonus. Get 100% deposit bonus up to € 200 on your first deposit. Your bonus is immediately available for activation after you have made your first deposit. To activate your bonus, go to 'My Profile' → 'My Bonuses'. With only 35 times wager requirement! Playthrough for the match bonus is times 40, deposit + bonus. Unlimited cash out for the match bonus. Get $10 free chip upon login. Make a deposit to get another 400% up to $2000 match bonus.
Verify your email to get the bonus. This offer is For depositing only. The promotion can be used only by players who received the coupon from the newsletter. You might have to make a deposit to receive the free spins bonus. Valid for games. Valid for casinos. Videoslots Casino. Latest Videoslots Casino BONUS CODES! Play at Videoslots Casino with our EXCLUSIVE BONUS CODES and start earning Real Money! Special CASINO BONUSES! Switch to Desktop Version. Best Casino Bonuses No Deposit Bonus 9 New Free Spins 63 New Tournament 8 New Match Bonus 4 New First Deposit Bonus 1 New Free Chip 8 New Free Play 2 New.
Get 11 welcome spins on Starburst with no wagering required! On top of that, you still get the 100% bonus (value up to £200). All this if you use the Videoslots bonus code 2021 '1MAXBONUSVS'. Read on to learn more!
Read T&Cs | 11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly.
Videoslots Sign Up Offer
Read full review here. |11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly. See full T&Cs
Videoslots bonus code 2021
The Videoslots bonuscode for 2021 is '1MAXBONUSVS'! Read about the offer here plus get Lucky Street's view on what this online casino has to offer new UK players.
OFFER | BONUS DESCRIPTION |
---|---|
Videoslots bonus code | 1MAXBONUSVS |
Welcome spins offer | 11 welcome spins wager-free on Starburst |
Cash bonus | 100% up to £200 |
Minimum deposit | £10 |
Use the Videoslots bonus code 1MAXBONUSVS to claim an attractive welcome bonus offer that consists of three elements with key terms & conditions:
- Videoslots Welcome Spins – you will receive 11 Welcome Spins* on Starburst upon making your first deposit. To activate the bonus, you need to register, make a deposit and claim the welcome spins within 24 hours. The 11 Welcome Spins have no wagering requirement – all winnings will be transferred to your bonus balance immediately. There is no maximum withdrawal limit – you can withdraw any amount you like.
- 100% up to £200 with Videoslots Bonus Code and deposit: An offer that doubles your first deposit up to £200. Minimum deposit £10. You have to play through the wagering requirement of 20x the bonus amount within 7 days. The bonus amount is paid in 10% increments, once you meet the wagering requirements, i.e., once you've played through each 2x the bonus amount – the equivalent of 10% of the wagering requirement – you receive 10% of the bonus amount. At any time you can forfeit the remaining bonus and collect what winnings have already been earned.
Read T&Cs | 11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly.
As you can see, Videoslots are quite generous with their welcome offer and the minimum deposit is highly reasonable. Use 1MAXBONUSVS to get full welcome offer and remember that this welcome bonus is for new customers only that are 18+. Please play responsibly.
Videoslots – as the name suggests – is an online casino that has a primary focus on online slots games. That's not to say they don't have other games, as they also offer the type of games you expect to see in a casino, such as Roulette and Blackjack. But their range of slots games that are available to play, is second to none.
Here you can play one of the 3000+ games they have listed. Which is considerably more than most other casino sites – indeed, they claim to be the biggest online casino in the world! (If you want to see no deposit signup bonuses for UK players, this article about just that should help you out.)
Videoslots pros and cons
- 3000+ games
- Simple registration process
- Great mobile and desktop experience
- Live games available
- No phone contact number
- No Videoslots players community
Registration process
For the purpose of the Videoslots review, we have created an account and went through the entire process using the bonus code. It took us about 2 min. If you consider registering, here's what you have to do:
- Visit Videoslots' website
- Fill out details such as name, address and email.
- Receive an email verification code, then fill that in.
Part of the registration process is the Reality Check time limit, a nice touch that will remind you when you've been playing for a time period you specify, so you don't spend too long at the casino. That's a fantastic feature that you will only find at casinos that care about their players.
New security features from Videoslots
Videoslots casino has quite recently announced its debut of a rather nifty new analytics tool, available for all its players to make use of and enjoy.
Unveiling the release of ‘My RTP', this top-notch online casino, Videoslots is quintessentially giving all of its players the ability to do the following:
- gain information on record wins
- gather information with regards to hit rates
- access their personal RTP (return to player) ratio data
My RTP, being the latest innovation from Videoslots is the only online casino offering of this kind, allowing for all players to keep tabs on their individual slot payout ratios. This in itself is a huge benefit for all online casino gaming site players indeed.
The individual player payout ratios are either listed on a month-to-month basis or as an ‘all-time' collation of data, which is used to gather all the relevant info about the player's gameplay tendencies and style, accordingly bringing to light the particular player's payout ratios. With ‘My RTP', players are given a real-time account of what their average payout ratios tend to be.
Using this information, the player in question will better be able to gauge which slot game they should opt for to play, and which they should actually steer away from. The ‘My RTP' tool is also great for being able to give the player a better gameplay experience altogether.
So, how does it work?
Quite simply, the ‘My RTP' tool calculates the player's return to player percentage (RTP %) by taking the player's wins and dividing it by the total amount of bets the player has wagered during their gameplay.
Of course, with each game played, there will be varied payout percentages, as we all know that the more popular a game tends to be, the lower the percentage payout rate would be. Similarly, the less popular a slot game may be, the higher the payout ratio will be indeed.
The premise for ‘My RTP' and the return to player payout percentage ratios for players, in general, stands as such: the more bets and the more wins a game garners, the more precise the average RTP percentages will reflect accordingly.
Be sure to give this analytics tool a try and get to understand the sheer importance of having full knowledge of one's return to player payout ratios, as a way to further optimize your online casino gameplay.
Banking options & first deposit bonus
Before you make your first deposit, a message flashes up on the screen outlining that Videoslots are 'required by law' to inform you where the funds are going to be held. This is an unusual piece of information for an online casino to be providing at this stage, which gives off an air of security and confidence in the reliability and trustworthiness of the site.
Make sure that the bonus code 1MAXBONUSVS is applied on your first deposit.
Another factor that helps to provide a sense of security and safety is the mobile phone verification code that they send on. You need to provide your mobile number, to which they then send a 6 digit code. You then need to input this code in the online form in order to make a deposit.
When it comes to the payment methods, there are multiple options, such as debit cards, Skrill, Neteller, Paysafecard. Though, unusually, Videoslots does not take Paypal payments – unlike many other online casinos.
During our trial, the Verified by Visa screen came up – another nice security touch – but we didn't need to fill in the password. (Possibly a result of our depositing only the minimum amount = £20).
Overall, the process took us approximately 3 minutes to complete from start to having the amount visible in our account, including receiving and inputting the mobile phone verification code.
Once you've made the deposit, you then click the 'My Profile' button, where you can activate your welcome bonus and welcome spins.
Banking Options
Deposit
Visa and Mastercard, Paysafecard, SKRILL, Neteller, Neosurf, EcoPayz, Flexepin, InstaDebit, UseMyService, EUteller, Trustly, AstroPay Card, Zimpler, SIRU Mobile, Sofort
Withdrawal
Withdrawal methods are the same as deposit methods. One fee-free withdrawal per day. Additional withdrawals on the same day are charged £2.5.
Slot game variety
There are a claimed over 3000 games available to play online at the Videoslots online casino! This is a much larger number than the other sites. As you might expect from a site called Videoslots, the majority of the online games are video slots games. Though there are 50+ table and card games to choose from, as well, including live games. Some of our favourite titles are from the Age of the Gods series. If you like Greek mythology, it could be the slot series for you!
Given the enormous range of slots games on offer, it's no surprise there are many from the main games software companies, such as Playtech, Microgaming, NetEnt, IGT and many other games suppliers, including Play ‘n Go, Bestsoft and Crypotlogic.
Read T&Cs | 11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly.
Use the Videoslots bonus code that contains their great welcome spins offer – wager free – on Starburst – without any wagering requirement.
What's new at Videoslots?
Videoslots, as well as other online casinos, constantly release new games to entertain players. At the time of this review, here's what was new:
- Fruit Stack Deluxe – 5 reels and 3 rows. Comes with 94% RTP (Return To Player). Minimum bet is £0.2.
- Jewel Quest Riches – a unique 5×5 grid that looks like a classic puzzle game.
- Icy Wilds – 5 wheels and 3 rows game with 96.15 RTP and tons of bonus spins!
- Baywatch – minimum bet is £25 (yes, £25), but 15 winning paylines.
Desktop site experience
If you choose to use your computer for playing games at Videoslots, you can expect an excellent experience. All the games we played on desktop were easily accessible. There is a very comprehensive search facility, so you are able to search for your favourite games by name – if you already know the name of the games you like playing – as well as by type of game, such as slots, roulette, blackjack etc. You can also save each of the games as your Favourite, should you wish to come back to it later on. And there are several other games suggested that you may wish to play.
The main menu for the games selection doesn't load especially quickly, though. We assume this is something to do with the sheer volume of games they have available. So you may find yourself waiting a few seconds after you've made your choice of type of game, before it appears on screen.
For the purpose of the this review, we played three games:
- Dead or Alive – a quick loading game that played quickly, too.
- Gemix – approximately 10 seconds to load, with quick playing speed.
- Goldify – this one took 30+ seconds to load, which is quite slow. The game played OK once loaded, though, with no juddering or connection issues.
You can find some slots to play for free, however there's a time limit as well as functionality might be limited as well.
One of the unique features at the Videoslots desktop computer casino is a small Message Board that appears on screen while you are making your choice of game. This provides information about the usernames of people who are playing new games or who have won on particular games. During the course of the review, we saw our own username appear a couple of times, informing people we were playing a new game.
The Message Board facility is unusual, and we think it's quite good fun, as it not only gives you a sense of community whilst you're playing, it also alerts you to other games you may wish to try out.
Play slots with Videoslots bonus code
Read full review here. |11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly. See full T&Cs
Mobile experience
As part of the Videoslots casino review, we have tested the mobile experience by signing up to Videoslots using our mobile phone, clicked to test the navigation and played a couple of games. In this section we will describe what we experienced and explain what can you expect, if you decide to try out Videoslots from your mobile and get a welcome bonus.
Firstly, we noticed that the signup process for registering via mobile is almost the same as for signing up via desktop. The layout is obviously designed for a smartphone, with 1 column spread over 4 steps. As with the desktop signup process, you need to verify yourself using an email verification code that is input at step 3 in the process. For mobiles, though, you also need to verify your mobile phone number. Step 4 in the process is them sending you a mobile verification code which you input to fully register your account. The whole sign up process, including inputting the email and mobile verification codes, took us around 2 minutes from start to finish.
Once you login to the mobile casino, the games appear well laid out in a line down the page. There is a good search function for the mobile version, which allows you to choose from multiple different options for eg. slots games, table games, as well as being able to search for the games by name if you wish to. So go ahead and use your Videoslots welcome spins on the most popular slot game – Starburst from Netent!
We played 2 slots games:
- Starburst – this loaded quickly and played well, with no connection issues.
- Rainbow Riches – again quick loading and quick playing, with no jerky movements or juddering.
Each time you quit one of these games, a popup appears to ask if you really want to quit – a useful feature in case you've accidentally pressed the Quit button on the smaller phone screen. Learn to leverage spins on Starburst slot in this article.
We also played 2 table games at the mobile version of the casino:
- Monopoly Roulette Tycoon – took around 20 seconds to load, which isn't very quick but isn't terribly slow for a mobile game. The game played quickly with no connection issue.
- Vegas Single Deck Blackjack Gold – another quick loader and quick gameplay game.
Again, we were asked if we really wanted to quit, to avoid having brushed against the Quit button when we didn't mean to.
There are hundreds of slots to choose from on the mobile app as well. Don't be afraid to browse around!
Withdrawals & cashing out
In order to withdraw or cash out from the Videoslots, you have to provide them with proof of identification. Many other casinos will ask you to do this if you wish to withdraw large amounts or if you make multiple cash out requests in quick succession. But here it's clear you will need to prove your identity before they will consider your first withdrawal.
The process is based on you providing scans or photocopies of 2-3 different items:
- Proof of ID – 1 of passport, driving license, identity card.
- Proof of Address – 1 of utility bill, phone bill, bank statement (no more than 3 months old).
- Debit Card – if you have deposited using a card and wish to withdraw funds to it, you need to scan/photocopy the front of the card and provide this to them as well.
Another important information is the minimum withdrawal amount featured on the site, which is £20 – though in our support phone call (see below), we were told this amount is £10.
Once you've completed all the identification verification, the process of withdrawing is claimed to be very quick – within 12 hours for UK card payments and within 24 hours for other methods, such as Skrill.
Be aware that you have to comply with terms and conditions of welcome bonuses. You have to look into online casino wagering requirements to be sure you will be able to withdraw your winnings and don't run the risk of accidentally breaking bonus terms.
Community vibe
There doesn't appear to be an official Twitter account for Videoslots. They do have a Videoslots Facebook page, though, which is updated on average every couple of days, mostly with information about the new games they have available to play online. Just spin casino no deposit bonus.
Customer help & support
The customer support at Videoslots is above average. For starters, the support section of the site is easy to find, with a 'Customer Service' link visible near the top of the screen. They offer a good range of FAQs in their support forum, with a clearly accessible 'Terms and Conditions' link, too.
They also offer 3 other means of contacting their support team (which is not the case for all other casinos) – by phone, email, or live chat. When we tested the customer support service for our review, we found them to be accurate in their answers, as well as being professional and polite. There is no email autoresponder, but our email was answered within 5 minutes anyway! Live Chat was also answered swiftly, within a minute of our posting our question.
The phone service isn't great, however. Contrary to appearances on the support page, they don't actually provide a phone number, you fill in your number for them to call back. During our review it was an hour between our submitting our question and them calling back our number. They did take notice of what we'd asked, so we didn't have to repeat the question, and the support person we spoke to was friendly and answered our query comprehensively, with a possible discrepancy between what they say on site and what he said about minimum withdrawal amounts – their site saying £20 and our support agent saying £10.
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Admittedly, many online casinos don't have a phone support service at all, so the fact that Videoslots offer this service is quite good. But the time in between providing our phone number and them calling back does let it down somewhat.
Support for players
Videoslots review conclusion
As the 'largest online casino in the world', you'd expect a large number of games to be available at Videoslots – and certainly you'd be right! Over the course of a few days of our review, more games were added! As of August 2019, the total slots that you can choose to play at Videoslots are 3616 – significantly more than any other online casino we've come across.
Obviously, given that the name of the casino is 'Videoslots', the majority of the games are slots games. But card and table game enthusiasts will find plenty to entertain them here, too.
We also liked the fact there are lots of different – and unusual – games software companies represented, with an enormous variety of casino games on offer that you simply won't find anywhere else.
The experience on mobile is as good as the one on desktop, and the customer support does not disappoint either. All in all, we are very happy with what VideoSslots has to offer and, in fact, out of all casinos that we have tested, this one has accumulated the second highest amount of points. In case you're thinking that Videoslots.com welcome bonus is not the right casino, feel free to check out our casino welcome bonus page to find the best one!
So if you're thinking of signing up for an online casino that offers a large variety of games, we don't think you'll find a better place than Videoslots!
Company information
Address
Withdrawal
Withdrawal methods are the same as deposit methods. One fee-free withdrawal per day. Additional withdrawals on the same day are charged £2.5.
Slot game variety
There are a claimed over 3000 games available to play online at the Videoslots online casino! This is a much larger number than the other sites. As you might expect from a site called Videoslots, the majority of the online games are video slots games. Though there are 50+ table and card games to choose from, as well, including live games. Some of our favourite titles are from the Age of the Gods series. If you like Greek mythology, it could be the slot series for you!
Given the enormous range of slots games on offer, it's no surprise there are many from the main games software companies, such as Playtech, Microgaming, NetEnt, IGT and many other games suppliers, including Play ‘n Go, Bestsoft and Crypotlogic.
Read T&Cs | 11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly.
Use the Videoslots bonus code that contains their great welcome spins offer – wager free – on Starburst – without any wagering requirement.
What's new at Videoslots?
Videoslots, as well as other online casinos, constantly release new games to entertain players. At the time of this review, here's what was new:
- Fruit Stack Deluxe – 5 reels and 3 rows. Comes with 94% RTP (Return To Player). Minimum bet is £0.2.
- Jewel Quest Riches – a unique 5×5 grid that looks like a classic puzzle game.
- Icy Wilds – 5 wheels and 3 rows game with 96.15 RTP and tons of bonus spins!
- Baywatch – minimum bet is £25 (yes, £25), but 15 winning paylines.
Desktop site experience
If you choose to use your computer for playing games at Videoslots, you can expect an excellent experience. All the games we played on desktop were easily accessible. There is a very comprehensive search facility, so you are able to search for your favourite games by name – if you already know the name of the games you like playing – as well as by type of game, such as slots, roulette, blackjack etc. You can also save each of the games as your Favourite, should you wish to come back to it later on. And there are several other games suggested that you may wish to play.
The main menu for the games selection doesn't load especially quickly, though. We assume this is something to do with the sheer volume of games they have available. So you may find yourself waiting a few seconds after you've made your choice of type of game, before it appears on screen.
For the purpose of the this review, we played three games:
- Dead or Alive – a quick loading game that played quickly, too.
- Gemix – approximately 10 seconds to load, with quick playing speed.
- Goldify – this one took 30+ seconds to load, which is quite slow. The game played OK once loaded, though, with no juddering or connection issues.
You can find some slots to play for free, however there's a time limit as well as functionality might be limited as well.
One of the unique features at the Videoslots desktop computer casino is a small Message Board that appears on screen while you are making your choice of game. This provides information about the usernames of people who are playing new games or who have won on particular games. During the course of the review, we saw our own username appear a couple of times, informing people we were playing a new game.
The Message Board facility is unusual, and we think it's quite good fun, as it not only gives you a sense of community whilst you're playing, it also alerts you to other games you may wish to try out.
Play slots with Videoslots bonus code
Read full review here. |11 Welcome Spins Wager-Free: Min deposit £ 10. Account balance is withdrawable at any time. Upon withdrawal, any remaining bonus spins are forfeited. 7 days to activate the spins. Bonus spins expire 24 hours after activation. | 100% up to £200 sign-up bonus: New players only. Min deposit: £ 10. Max bonus: £ 200. Bonus has to be activated with in 30 days. Wagering requirement: 35x within 60 days (from bonus activation). | 18+. New UK players only. Full T&C Apply. Play Responsibly. See full T&Cs
Mobile experience
As part of the Videoslots casino review, we have tested the mobile experience by signing up to Videoslots using our mobile phone, clicked to test the navigation and played a couple of games. In this section we will describe what we experienced and explain what can you expect, if you decide to try out Videoslots from your mobile and get a welcome bonus.
Firstly, we noticed that the signup process for registering via mobile is almost the same as for signing up via desktop. The layout is obviously designed for a smartphone, with 1 column spread over 4 steps. As with the desktop signup process, you need to verify yourself using an email verification code that is input at step 3 in the process. For mobiles, though, you also need to verify your mobile phone number. Step 4 in the process is them sending you a mobile verification code which you input to fully register your account. The whole sign up process, including inputting the email and mobile verification codes, took us around 2 minutes from start to finish.
Once you login to the mobile casino, the games appear well laid out in a line down the page. There is a good search function for the mobile version, which allows you to choose from multiple different options for eg. slots games, table games, as well as being able to search for the games by name if you wish to. So go ahead and use your Videoslots welcome spins on the most popular slot game – Starburst from Netent!
We played 2 slots games:
- Starburst – this loaded quickly and played well, with no connection issues.
- Rainbow Riches – again quick loading and quick playing, with no jerky movements or juddering.
Each time you quit one of these games, a popup appears to ask if you really want to quit – a useful feature in case you've accidentally pressed the Quit button on the smaller phone screen. Learn to leverage spins on Starburst slot in this article.
We also played 2 table games at the mobile version of the casino:
- Monopoly Roulette Tycoon – took around 20 seconds to load, which isn't very quick but isn't terribly slow for a mobile game. The game played quickly with no connection issue.
- Vegas Single Deck Blackjack Gold – another quick loader and quick gameplay game.
Again, we were asked if we really wanted to quit, to avoid having brushed against the Quit button when we didn't mean to.
There are hundreds of slots to choose from on the mobile app as well. Don't be afraid to browse around!
Withdrawals & cashing out
In order to withdraw or cash out from the Videoslots, you have to provide them with proof of identification. Many other casinos will ask you to do this if you wish to withdraw large amounts or if you make multiple cash out requests in quick succession. But here it's clear you will need to prove your identity before they will consider your first withdrawal.
The process is based on you providing scans or photocopies of 2-3 different items:
- Proof of ID – 1 of passport, driving license, identity card.
- Proof of Address – 1 of utility bill, phone bill, bank statement (no more than 3 months old).
- Debit Card – if you have deposited using a card and wish to withdraw funds to it, you need to scan/photocopy the front of the card and provide this to them as well.
Another important information is the minimum withdrawal amount featured on the site, which is £20 – though in our support phone call (see below), we were told this amount is £10.
Once you've completed all the identification verification, the process of withdrawing is claimed to be very quick – within 12 hours for UK card payments and within 24 hours for other methods, such as Skrill.
Be aware that you have to comply with terms and conditions of welcome bonuses. You have to look into online casino wagering requirements to be sure you will be able to withdraw your winnings and don't run the risk of accidentally breaking bonus terms.
Community vibe
There doesn't appear to be an official Twitter account for Videoslots. They do have a Videoslots Facebook page, though, which is updated on average every couple of days, mostly with information about the new games they have available to play online. Just spin casino no deposit bonus.
Customer help & support
The customer support at Videoslots is above average. For starters, the support section of the site is easy to find, with a 'Customer Service' link visible near the top of the screen. They offer a good range of FAQs in their support forum, with a clearly accessible 'Terms and Conditions' link, too.
They also offer 3 other means of contacting their support team (which is not the case for all other casinos) – by phone, email, or live chat. When we tested the customer support service for our review, we found them to be accurate in their answers, as well as being professional and polite. There is no email autoresponder, but our email was answered within 5 minutes anyway! Live Chat was also answered swiftly, within a minute of our posting our question.
The phone service isn't great, however. Contrary to appearances on the support page, they don't actually provide a phone number, you fill in your number for them to call back. During our review it was an hour between our submitting our question and them calling back our number. They did take notice of what we'd asked, so we didn't have to repeat the question, and the support person we spoke to was friendly and answered our query comprehensively, with a possible discrepancy between what they say on site and what he said about minimum withdrawal amounts – their site saying £20 and our support agent saying £10.
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Admittedly, many online casinos don't have a phone support service at all, so the fact that Videoslots offer this service is quite good. But the time in between providing our phone number and them calling back does let it down somewhat.
Support for players
Videoslots review conclusion
As the 'largest online casino in the world', you'd expect a large number of games to be available at Videoslots – and certainly you'd be right! Over the course of a few days of our review, more games were added! As of August 2019, the total slots that you can choose to play at Videoslots are 3616 – significantly more than any other online casino we've come across.
Obviously, given that the name of the casino is 'Videoslots', the majority of the games are slots games. But card and table game enthusiasts will find plenty to entertain them here, too.
We also liked the fact there are lots of different – and unusual – games software companies represented, with an enormous variety of casino games on offer that you simply won't find anywhere else.
The experience on mobile is as good as the one on desktop, and the customer support does not disappoint either. All in all, we are very happy with what VideoSslots has to offer and, in fact, out of all casinos that we have tested, this one has accumulated the second highest amount of points. In case you're thinking that Videoslots.com welcome bonus is not the right casino, feel free to check out our casino welcome bonus page to find the best one!
So if you're thinking of signing up for an online casino that offers a large variety of games, we don't think you'll find a better place than Videoslots!
Company information
Address
The Space Alfred Craig Street, Pieta, MaltaFAQ
Can I still use the same Videoslots bonus code in 2020?
Yes! The bonus code for Videoslots is 1MAXBONUSVS. This code is confirmed and active in 2020. Just enter it on sign up (and make sure to read the Terms and Conditions of the offer you are signing up for).
How does the Videoslots bonus code work?
Once you've signed up, you need to activate your bonus code individually. There are clear instructions during the registration process on what to do.
How do I play slots at Videoslots?
Video slots are similar to the 'fruit machine' style games you see in pubs, clubs and casinos. You choose a particular amount to play each time, then 'spin' the wheels in the hope of getting a winning line or combination of numbers.
Each game (2000+ of them) has a different set of winning numbers, so you should check before you play as to which lines are going to provide you with winnings.
Is Videoslots secure?
We were impressed by the various safety and security features on display. Things like a Reality Check and insistence on providing identification documents all add up to a sense of security and reliability in the organisation. However, it is impossible to fully guarantee security, we can see that Videoslots takes important steps to be as secure as possible.
Otherwise, read this article on how to identify a safe online casino article.
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Does Videoslots have a mobile app?
You can play the Videoslots mobile casino simply by logging in on your smartphone. Or, like many other online casinos, you can download their mobile casino app for Android or iPhone.
Slot Machine Bonus Videos
- 8/10Customer support - 8/10
- 9/10Bonus - 9/10
- 9/10Security - 9/10
- 9/10Payout - 9/10